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Your Questions Answered
At WMB, we understand that customers often have questions before they’re ready to make contact. This section is designed to provide clear, straightforward answers to the most commonly asked questions across our core services.
Whether you’re exploring motorcycle transport and storage, general or refrigerated logistics, event support, warehousing and distribution, or press bike preparation, the FAQs below offer a quick and convenient way to find the information you need. If you require further detail or have a specific requirement, our team is always happy to help via our Contact Us page.
Does WMB specialise exclusively in motorcycle transport?
While WMB is best known for its expertise in motorcycle transportation, the company provides a much wider range of specialist logistics services. This includes refrigerated transport, operating a fleet of over eight dual-temperature refrigerated trailers to meet all temp-controlled customer requirements.
WMB also delivers comprehensive event logistics for the majority of motorcycle manufacturers, including on-site event support and labour where required. In addition, the business manages container movements for selected customers, transporting freight directly from ports to nominated delivery locations. Where required, WMB also handles all necessary customs documentation to ensure a smooth and compliant movement of goods.
How are motorcycles secured during transportation to prevent damage?
Do you offer logistics services beyond the UK, including Europe?
Yes. WMB provides dedicated transport services from the UK into Europe and from Europe back into the UK. Where required, we also manage the necessary customs documentation to ensure smooth and compliant cross-border movements.
Can WMB accommodate urgent or last-minute transport requests?
Yes. Where possible, WMB will always aim to support urgent or next-day transport requests, subject to vehicle availability and routing considerations.
What types of goods can WMB transport?
WMB handles a wide range of goods across the UK and into Europe, from everyday palletised freight to specialist and time-sensitive consignments. Typical freight categories include:
General palletised freight (mixed loads, retail and commercial goods)
Food – including chilled and frozen products where required
Drinks and fluids – such as palletised beverages and bulk liquid tanker work.
Engineering and industrial goods – including machinery, components and plant equipment
Oversized, heavy or complex loads – where specialist planning and equipment are required
Event, exhibition and promotional freight – including time-critical deliveries and on-site support
Port and container-related movements for selected customers
Urgent and emergency response logistics – such as distributing essential supplies during disruption events (e.g. bottled water)
Whatever the load, WMB focuses on safe, compliant transport with solutions tailored to the specific handling and delivery requirements.
How does WMB maintain correct temperature control during transit?
WMB maintains full, real-time visibility of temperatures across all refrigerated trailers. Our team can remotely monitor and adjust temperature settings from the office, with automatic alerts triggered if readings change or fall outside agreed parameters, ensuring goods remain within the required temperature range throughout transit.
Can WMB provide temperature records for deliveries?
Yes. For every temperature-controlled job, WMB drivers complete a fridge journey log, recording temperatures at each collection and delivery point to ensure accurate monitoring on arrival and departure. In addition, temperature reports can be provided for the full journey, with refrigerated units also capable of producing printouts where required.
Do you offer timed deliveries and collections for events?
es. WMB specialises in timed and scheduled deliveries and collections, working closely with organisers to ensure equipment arrives and is removed in line with strict event timetables.
Do you only provide logistics support for motorcycle events?
Far from it! While WMB is highly experienced in motorcycle event logistics, the company supports a wide range of exhibition and event logistics requirements. This includes full transport to and from events, as well as on-site support and labour where required.
WMB regularly delivers specialist equipment for major exhibitions, including items such as outboard engines for manufacturers exhibiting at large-scale events.
Do you offer both short and long-term storage?
Yes. WMB provides both short- and long-term storage solutions, with very secure facilities capable of accommodating event equipment, palletised freight and motorcycles.
Can WMB manage stock control and distribution on our behalf?
Yes. WMB provides comprehensive stock management services, including inventory control, order picking and nationwide distribution tailored to customer requirements.
What are your standard delivery & collection times?
We operate Monday to Friday, and our standard delivery lead times depend on the service level agreed. Same-day and urgent requests can be accommodated upon availability.
How do you ensure the safety and security of goods in the warehouse?
All goods are stored in secure facilities with monitored access, and we follow strict handling procedures to maintain product integrity.
What services does the press bike workshop provide?
WMB’s press bike workshop provides preparation, maintenance, inspection and support services to ensure motorcycles are press and event-ready at all times.
Can you support press launches and media events?
Yes. WMB provides comprehensive logistical and technical support for press launches and media events, covering motorcycle preparation, transport and on-site assistance throughout.
